Terms of service

Welcome to Time and Frame. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our store.

1. General Information

This website is operated by Time and Frame, based in Pakistan. Throughout the site, the terms “we”, “us”, and “our” refer to Time and Frame.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision
  • You agree to provide accurate and complete information when placing an order

3. Products and Pricing

  • All product prices are listed in PKR (Pakistani Rupees)
  • We reserve the right to change prices at any time without prior notice
  • Product images are for reference only; actual products may slightly vary in color or appearance

4. Orders

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities per customer or order
  • Cancel orders if fraud or suspicious activity is detected

If your order is canceled, you will be notified and refunded if payment has already been made.

5. Payment

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Bank Transfer (if applicable)
  • Online payment methods (if enabled on Shopify)

All payments must be completed before order processing (except COD orders).

6. Shipping & Delivery

  • Delivery times vary depending on location in Pakistan
  • We are not responsible for delays caused by courier services, weather, or public holidays
  • Full details are available in our Shipping Policy

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. Please review it before requesting any return.

8. User Responsibilities

By using our website, you agree not to:

  • Misuse the website or its content
  • Attempt fraudulent transactions
  • Interfere with website security or operations
  • Copy or reproduce content without permission

9. Intellectual Property

All content on this website, including logos, images, product designs, and text, is the property of Time and Frame and may not be used without written permission.

10. Limitation of Liability

We are not responsible for:

  • Any indirect or accidental damages arising from the use of our products or website
  • Delays or disruptions caused by third-party services (couriers, payment gateways, etc.)

11. Changes to Terms

We may update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on the website.