Privacy policy

At Time and Frame, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment information (processed securely via third-party payment providers)
  • IP address and browser information
  • Order history and purchase details

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraud and ensure secure transactions
  • Share promotional offers (only if you opt-in)

3. Sharing of Information

We respect your privacy and do not sell your personal data. However, we may share your information with:

  • Payment gateways (for secure transactions)
  • Courier and shipping companies (for order delivery)
  • Shopify platform and essential service providers
  • Legal authorities if required by law

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences
  • Understand website traffic
  • Improve store performance

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take appropriate security measures to protect your personal information. All transactions are processed through secure and encrypted systems.

However, please note that no online system is 100% secure.

6. Your Rights

As a customer, you have the right to:

  • Access your personal data
  • Request correction of incorrect information
  • Request deletion of your data (where applicable)
  • Opt out of marketing emails

7. Third-Party Services

Our store may use third-party services like Shopify, payment gateways, and shipping partners. These services have their own privacy policies, and we are not responsible for their practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.